Fees and Cancellation Policy

All fees are due at the time of service.
The evaluation fee is per hour and is prorated based on the total time spent on the evaluation process. This includes discussion of findings with you and your family.
The fee for therapy is based on an hourly rate and this includes the time spent in direct therapy and consultation with family.
I acknowledge and accept full and complete responsibility for prompt payment for all services rendered by The Coleman Therapy Center. I am responsible for filing claims with my insurance and payment for my services
I understand that health insurance policies and reimbursement are between myself and my health insurance company, and that all services rendered by The Coleman Therapy Center for the benefit of my child are charged directly to me, and I am personally responsible for payment in full to The Coleman Therapy Center.
I understand that if my outstanding balance due to The Coleman Therapy Center for the treatment of the above referenced individual becomes Five Hundred Dollars ($500.00) or more, The Coleman Therapy Center reserves the right to withhold therapy up to and until such balance is paid in full.
Payments may be made with cash, check or a credit card. There will be a 25.00 charge for any returned check.
If no payment is received a 4% late fee will be charged after 30 days. After 60 days of no payment The Coleman Therapy Center will contact a credit agency.

FEE SCHEDULE

Regular attendance is essential for your child’s growth in therapy. Please refer to our cancellation policy below:

You will not be billed if you cancel the day of therapy. Illness cannot be predicted. Please call the center or your therapist at least 60 minutes prior to the session to cancel.
If you are not home or do not show for a scheduled appointment, you will be charged for that session at the regular fee rates.
Cancellations made 30 minutes prior to the therapy session will be subject to a charge at 50% of the normal session rate.
Sessions will end at the scheduled time even if they are started later. If it is the fault of the clinician, the rate charge will be adjusted. If you are late for your session, the rate charge will not be adjusted and you will be billed per your hourly rate.
If you are going to be late for the session please call your therapist to let her know. If you are late without a phone call for three (3) sessions, service may be terminated.
1. Multiple Late Attendance Policy: Clients who are 15 or more minutes late for three (3) or more sessions a month will be subject to a $25 charge OR possible termination of services.
Multiple Cancellations Policy: Therapy sessions canceled five (5) or more times, regardless of the reason, during a three-month period are subject to a charge of the normal therapy rate.

The waiting area is equipped with toys and books for your child in therapy as well as for any siblings. Please keep the waiting area reasonably quiet and assist your children with toy cleanup.
We make every attempt to establish good working relationships with your child’s school and pediatrician. If you would like our attendance at a staffing for your child, please make your request two weeks in advance so that an updated status of review can be prepared. You will be asked to fill out a consent and/or consulting form prior to the staffing.
Snow Policy: Our office does not automatically follow any school closings. Your speech pathologist should be contacted regarding your desire to cancel a session due to driving conditions. Rescheduling when possible is appreciated.